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Privacy Policy

Bothra Industries takes your privacy seriously. Our respect for our customers’ right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively and securely.
This Privacy Policy sets out:

  • Matters of which you should be aware regarding information we may collect about you.
  • Our policies on the management of personal information, and
  • Generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information

What information do we collect and store?

So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address.

Bothra Industries takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users and to measure traffic within our site.

How is personal information used?

The personal information that we ask for is generally used to provide goods or services to you. For example, for contacting you, we need your phone number or email address, and we may need your contact details if you request for a brochure.

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

Access to your personal information

We will provide you with access to any of your personal information we hold (except in the limited circumstances recognized by privacy law).

If you require access to your personal information, please e-mail bi@bothraindustries.com. Of course, before we provide you with access to your personal information we will require some proof of identity. If you need to update your information (eg. if you change your address), please contact us on bi@bothraindustries.com so we can make the change.

If Bothra Industries becomes aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us or email at bi@bothraindustries.com.

As our business continues to evolve, our policies will be reviewed from time-to-time and may be revised. Bothra Industries reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.